Returns & Exchanges
At Folk, we want you to love every piece you wear, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items. We are committed to making your exchange or refund process as seamless as the rest of your shopping experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.